by Kathy Marcino | Dec 19, 2017 | Conflict
We all strive to work in a harmonious environment. But – that’s not reality. It’s not all sunshine and rainbows. Conflict can arise between employees, employees and managers, employees and customers. The result? A decrease in productivity; an increase in stress; a potentially hostile environment and a loss in sales. Don’t get me wrong. Conflict […]
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by Kathy Marcino | Nov 7, 2017 | Sales
You know that gal…the one that blows through her quota month after month. What does she know that you don’t? What’s she’s NOT doing is providing one-size fits all solution for her customers. You need to focus on the individual preference of your customer. Each of us has our own buying style, and in sales, […]
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by Kathy Marcino | Jun 1, 2017 | BLOG
Picture this: The elevator door is just about to close and someone is frantically running for it. There are 4 people inside: Bob is in a real hurry and doesn’t want to wait. He sighs audibly and looks at his watch for effect. Ted sticks his hand out to stop the closing door, and says […]
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by Kathy Marcino | Mar 23, 2017 | Leadership
Imagine communicating more efficiently with your clients while increasing productivity. KMMDISC Consulting conducts behavioral assessments that are designed to help improve productivity and communication by teaching individuals to leverage their personality traits and achieve success in working with others. This workshop will focus on gaining a full understanding of the DISC Model which brings a […]
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by Kathy Marcino | Nov 10, 2016 | BLOG
How many times have you heard, “Is this your best price?” or “I need to process this, let me get back to you.” Well, believe it or not, it might not be a blow-off. The Cautious Style, or ‘C’ tends to process information a little longer. They often want to take the time to validate your […]
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