by Kathy Marcino | May 19, 2019 | Conflict
Great things in business are never done by one person; they are done by a team of people.” — @Stevejobs You’ve heard it before. The team’s greatest asset is its people. So how do you define a team? As defined by Professor Leigh Thompson of the Kellogg School of Management, “A team is a group […]
[Read More] by Kathy Marcino | Mar 14, 2019 | BLOG, Conflict
“First of all, let’s be honest. The number of businesses that fold due to bad partnerships is staggering. In some cases, they are charlatans, in others – inept business people, and others find themselves unable to scale with any growth.” Michael Gerber I love this quote. Maybe because of the word “charlatan’. I think I […]
[Read More] by Kathy Marcino | Nov 20, 2018 | BLOG, Conflict
It’s all fun and games until someone takes a hit to the face. And I’m not talking about the football game. I’m talking about the Thanksgiving dinner. Ah, Thanksgiving – the day where we’re supposed to feel grateful for life’s many blessings. Sounds great in theory, right? Well, bringing the entire family together can be […]
[Read More] by Kathy Marcino | Dec 19, 2017 | Conflict
We all strive to work in a harmonious environment. But – that’s not reality. It’s not all sunshine and rainbows. Conflict can arise between employees, employees and managers, employees and customers. The result? A decrease in productivity; an increase in stress; a potentially hostile environment and a loss in sales. Don’t get me wrong. Conflict […]
[Read More] by Kathy Marcino | Nov 7, 2017 | Sales
You know that gal…the one that blows through her quota month after month. What does she know that you don’t? What’s she’s NOT doing is providing one-size fits all solution for her customers. You need to focus on the individual preference of your customer. Each of us has our own buying style, and in sales, […]
[Read More]