March Madness usually means one thing: Basketball.However, madness can hit anytime of the year – especially with your employees. We all know the importance of effective team communication, and we strive to work in a harmonious environment. But – that’s not reality, especially now. Conflict can arise between employees, employees and managers, and employees and customers. The Result? A […]
[Read More]
Yes! Well, they are killing mine. I don’t know about you, but I have NEVER been this exhausted at the end of a day than I have been these last few months. I have used ZOOM in the past, as I work with clients all over the world, but never to this extent, every day, […]
[Read More]
We are entering the fourth quarter of 2018, you are the sales manager, the quarterback – there are three months left in the year. Just like in the 4th quarter of the big football game you are in charge of leading your team to victory. When the clock runs out, for you, on December 31st, […]
[Read More]The question is not always how we communicate but are we communicating effectively? WE know that the best way to communicate is by using the same language. Everyone has a unique personality, complete with characteristics and preferences. It’s with these preferences, that we “hear” others. WE need to be able to effectively communicate with customers […]
[Read More]How important are those conversations that take place by the water cooler? Sometimes just observing whose taking part in the conversation can tell you a lot about their personality. For example, an Inspiring, outgoing type will probably be the ringleader. The Dominant style will stride by (usually in a hurry) and will not take […]
[Read More]
WHAT’S YOUR PLAN OF ACTION? How’s Your Season Going? We are in the midst of the beginning of the most stressful part of the season. (Hey, I’m talking playoff football, not the holidays!) Have you stopped to look at your business and as how your team is fairing? Are you making a “playoff” run or are […]
[Read More]