It’s not always “All for one and one for all.” Your go-to sales pitch may win for some, and strike out for others (I realize baseball is over, but it works here…) There are certain words that can persuade or discourage a customer in seconds. Each of us has our own personality type and set […]
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Conflict: a serious disagreement or argument, typically a protracted one; be incompatible or at variance; clash. We all know how important good team communication is. We all strive to work in a harmonious environment. But – that’s not reality. It’s not all sunshine and rainbows. Conflict can arise between employees, employees and managers, employees and customers. […]
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We’ve all felt it. That looming deadline, that spinning, out of control feeling. Not cool, right? Well, I’ve already mentioned the four DISC personality types, the motivators and the strengths of each style. What about when things start to get out of control? How do each of these personality types react under pressure? D – Dominant […]
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