by Kathy Marcino | Dec 19, 2017 | Conflict
We all strive to work in a harmonious environment. But – that’s not reality. It’s not all sunshine and rainbows. Conflict can arise between employees, employees and managers, employees and customers. The result? A decrease in productivity; an increase in stress; a potentially hostile environment and a loss in sales. Don’t get me wrong. Conflict […]
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by Kathy Marcino | Dec 5, 2017 | Sales
There’s one thing that remains constant: CHANGE. Every day, in every organization, people change, their needs change, and the dynamics of selling needs to change along with it. So, how do you adapt your selling style to these ever-changing needs? The DISC Model helps you identify your own personality characteristics and preferences. You can leverage […]
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by Kathy Marcino | Nov 10, 2016 | BLOG
How many times have you heard, “Is this your best price?” or “I need to process this, let me get back to you.” Well, believe it or not, it might not be a blow-off. The Cautious Style, or ‘C’ tends to process information a little longer. They often want to take the time to validate your […]
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by Kathy Marcino | Feb 8, 2016 | BLOG
Ah, the dreaded sales presentation. You’ve practiced. You’re wearing your best suit. The copies are collated. You even brought in lunch. What’s the #1 rule when preparing a presentation? Wait for it……KNOW YOUR AUDIENCE! Okay, got it. But how well do you know them? Chances are if you’re presenting to a group of salespeople, you have […]
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