Tag: communication


It’s not me…it’s you (the customer)

It’s not me…it’s you (the customer)

Have you ever said the exact same thing to 2 different people and got 2 different answers? Ever wonder, “Why did she say that?” or “Why did he react that way?”  They’re not trying to make you mad (well?…), they just “heard” you differently. We know the best way for us to communicate is by […]

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Are you presenting with the right style?

Are you presenting with the right style?

Ah, the dreaded sales presentation. You’ve practiced. You’re wearing your best suit. The copies are collated. You even brought in lunch. What’s the #1 rule when preparing a presentation?  Wait for it……KNOW YOUR AUDIENCE! Okay, got it. But how well do you know them? Chances are if you’re presenting to a group of salespeople, you have […]

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Are you making the sale?

Are you making the sale?

You’ve got the goods, you’ve got the pitch, you even bought one for yourself. But why are your customers walking away, or “thinking about it?” So, you’re a D – Dominant personality style. You want to close this deal – like yesterday. Also, you love the challenge of blowing away your quota for the month. […]

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Are you leveraging your team’s strengths?

Are you leveraging your team’s strengths?

With the new football season upon us, it’s important to emphasize the importance of teamwork. Good communication is key, and can be simple to predict when you understand the connection between personality type and behavior. You will always find players who are good leaders, and those who will choose to follow. The goal becomes embracing […]

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