by Kathy Marcino | Aug 9, 2016 | BLOG
How many times have you heard “I don’t have time for this right now”? Or “Make it quick, I have to blah, blah, blah.” Well, we all know there are certain words that can persuade or discourage a customer in seconds. Each of us has our own personality type and set of motivators, and we […]
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by Kathy Marcino | Jul 12, 2016 | BLOG
Have you ever said the exact same thing to 2 different people and got 2 different answers? Ever wonder, “Why did she say that?” or “Why did he react that way?” They’re not trying to make you mad (well?…), they just “heard” you differently. We know the best way for us to communicate is by […]
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by Kathy Marcino | Feb 8, 2016 | BLOG
Ah, the dreaded sales presentation. You’ve practiced. You’re wearing your best suit. The copies are collated. You even brought in lunch. What’s the #1 rule when preparing a presentation? Wait for it……KNOW YOUR AUDIENCE! Okay, got it. But how well do you know them? Chances are if you’re presenting to a group of salespeople, you have […]
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by Kathy Marcino | Feb 7, 2016 | BLOG
You’ve got the goods, you’ve got the pitch, you even bought one for yourself. But why are your customers walking away, or “thinking about it?” So, you’re a D – Dominant personality style. You want to close this deal – like yesterday. Also, you love the challenge of blowing away your quota for the month. […]
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by Kathy Marcino | Feb 2, 2016 | BLOG
With the new football season upon us, it’s important to emphasize the importance of teamwork. Good communication is key, and can be simple to predict when you understand the connection between personality type and behavior. You will always find players who are good leaders, and those who will choose to follow. The goal becomes embracing […]
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