Chip Baker, The Success Chronicles and I talk about the importance of effective communication in all aspects of our lives. Also – special guest appearance by “Charlie” at the precise time we start on the topic of non-verbal communication clues. @chipbaker https://t.co/TSdY13RK8s
[Read More]Ever ask yourself, “Why did I do that?” Or, “What was I thinking?” Perspective is intrinsic. It is built into who they are. You may have heard it referred to as temperament, tendency or style. Research has shown that differences in behavior follow a pattern, and these patterns stem from how we are motivated. Understanding […]
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It’s not always “All for one and one for all.” Your go-to sales pitch may win for some, and strike out for others (I realize baseball is over, but it works here…) There are certain words that can persuade or discourage a customer in seconds. Each of us has our own personality type and set […]
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Conflict: a serious disagreement or argument, typically a protracted one; be incompatible or at variance; clash. We all know how important good team communication is. We all strive to work in a harmonious environment. But – that’s not reality. It’s not all sunshine and rainbows. Conflict can arise between employees, employees and managers, employees and customers. […]
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