by Kathy Marcino | Feb 7, 2022 | BLOG
See what I did there? 🙂 NOT SO GREAT? Our environment mixed with our own personality style can create some REAL challenges. Especially now. I’ve found that one of the main areas where the conflict begins is managing expectations. Think about this for yourself: I tend to have (fill in blank) expectations of myself. I […]
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by Kathy Marcino | Feb 7, 2022 | BLOG, Leadership
Eye roll.We’ve ALL had this experience at one time or another in our careers. And right now, it’s even more heightened with managers and their teams working remotely. If you’re a leader in your organization, like it or not, what you do and say has a DIRECT impact on your team’s psyche. For the last few months, […]
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by Kathy Marcino | Jun 16, 2021 | BLOG, Conflict
“Conflict in virtual teams is more likely to be negative for performance, and is more likely to escalate.” Lindred Greer, Stanford. So, we’ve been at this remote thing for a while now. With many of my clients, it’s working well, others not so much. The main culprit? Miscommunication. You know how sometimes you read an […]
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by Kathy Marcino | Mar 12, 2021 | BLOG, Conflict, Sales
March Madness usually means one thing: Basketball.However, madness can hit anytime of the year – especially with your employees. We all know the importance of effective team communication, and we strive to work in a harmonious environment. But – that’s not reality, especially now. Conflict can arise between employees, employees and managers, and employees and customers. The Result? A […]
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by Kathy Marcino | Jan 19, 2021 | BLOG, Conflict
“Conflict can’t survive without your participation” – Wayne Dyer Ouch! But he knew what he was talking about. Does your office (or ZOOM) seem like the set of a reality show? Chances are someone there THRIVES on drama. Is it YOU? Or do your shoulders crawl up and over your ears when you find yourself in this […]
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