15 Nov 2016 No Comments

November Newsletter

Are you connecting to your customer or just communicating? Check out this months newsletter at to find out.  

10 Nov 2016 No Comments

5 Words NOT to say when selling to a Cautious Personality Type

How many times have you heard, “Is this your best price?” or “I need to process this, let me get back to you.” Well, believe it or not, it might […]

20 Oct 2016 No Comments

5 Words NOT to say when selling to a Supportive Personality Style

You know how Hershey Park is the “sweetest place on earth?” Well, the S, or the Supportive Personality types are the sweetest people on earth. These folks are concerned about […]

20 Sep 2016 No Comments

Have marbles in your mouth?

Do you ever have trouble communicating? (You can’t tell, but I’m raising my hand). Well, you’re not alone. You may have crafted the best message, or deigned the perfect program […]

13 Sep 2016 No Comments

5 words NOT to use when selling to an Inspiring Personality Type

It’s not always “All for one and one for all.” Your go-to sales pitch may win for some, and strike out for others (I realize baseball is over, but it […]

9 Sep 2016 No Comments

Is Your Team Ready?

  With the new football season upon us, it’s important to emphasize the importance of teamwork. Good communication is key, and can be simple to predict when you understand the connection between […]

23 Aug 2016 1 Comment


Whether you’re a professional looking to switch careers, a manager trying to figure out how to ease your team into accepting new policies, or a stay at home mom returning to […]

9 Aug 2016 No Comments

5 Words NOT to say if you’re selling to a Dominant Personality

How many times have you heard “I don’t have time for this right now”? Or “Make it quick, I have to blah, blah, blah.” Well, we all know there are […]

26 Jul 2016 3 Comments

How Do You Feel On Sunday Night?

How Do You Feel On Sunday Night? Knowing when and how to change careers “You’re in the right job,” it’s been said, “if your Sunday nights feel like your Friday […]

12 Jul 2016 No Comments

It’s not me…it’s you (the customer)

Have you ever said the exact same thing to 2 different people and got 2 different answers? Ever wonder, “Why did she say that?” or “Why did he react that […]