by Kathy Marcino | Mar 7, 2022 | BLOG
I’ll be honest, I tend to have Shiny Object Syndrome ~ SQUIRREL! Did it ever get me into trouble with a manager or client? Yep. I’ve had to work hard over the years, to be present and hone my listening skills. “Unfortunately most people don’t remember because they don’t hear it in the first place.” […]
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by Kathy Marcino | Feb 7, 2022 | BLOG, Leadership
Eye roll.We’ve ALL had this experience at one time or another in our careers. And right now, it’s even more heightened with managers and their teams working remotely. If you’re a leader in your organization, like it or not, what you do and say has a DIRECT impact on your team’s psyche. For the last few months, […]
[Read More] by Kathy Marcino | Jun 16, 2021 | BLOG, Conflict
See how employees react under pressure in this thought-provoking video by KMMDISC. Explore the common reactions and strategies for managing stress, and learn to build resilience for a more productive and successful workplace. https://www.youtube.com/channel/UCBC-UV5sqMtOouD_Lib97Gw
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by Kathy Marcino | Jun 16, 2021 | BLOG, Conflict
“Conflict in virtual teams is more likely to be negative for performance, and is more likely to escalate.” Lindred Greer, Stanford. So, we’ve been at this remote thing for a while now. With many of my clients, it’s working well, others not so much. The main culprit? Miscommunication. You know how sometimes you read an […]
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by Kathy Marcino | Mar 12, 2021 | BLOG, Conflict, Sales
March Madness usually means one thing: Basketball.However, madness can hit anytime of the year – especially with your employees. We all know the importance of effective team communication, and we strive to work in a harmonious environment. But – that’s not reality, especially now. Conflict can arise between employees, employees and managers, and employees and customers. The Result? A […]
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