by Kathy Marcino | Mar 12, 2021 | BLOG, Conflict, Sales
March Madness usually means one thing: Basketball.However, madness can hit anytime of the year – especially with your employees. We all know the importance of effective team communication, and we strive to work in a harmonious environment. But – that’s not reality, especially now. Conflict can arise between employees, employees and managers, and employees and customers. The Result? A […]
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by Kathy Marcino | Jan 19, 2021 | BLOG, Conflict
“Conflict can’t survive without your participation” – Wayne Dyer Ouch! But he knew what he was talking about. Does your office (or ZOOM) seem like the set of a reality show? Chances are someone there THRIVES on drama. Is it YOU? Or do your shoulders crawl up and over your ears when you find yourself in this […]
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by Kathy Marcino | Jan 1, 2021 | BLOG, Conflict, Leadership
Let’s be honest, there’s always A LOT of chatter about investing in professional development, but never enough action. It’s time to change that.No sense in reiterating all the changes, obstacles, and pressures that affected business owners and their employees the last 10 months, because most are still experiencing them. However, one question that I continue to ask […]
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by Kathy Marcino | Sep 25, 2020 | BLOG
Negative people drain me.Have you ever felt this way about a co-worker? I know I have!Well, if they’ve decided that they are not going anywhere soon, you’re going to have to work together. Here’s the bummer: you worked hard to get where you are, and you can’t let ONE negative Nelly (or Ned) drag you down.Before you continue […]
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by Kathy Marcino | Jul 10, 2020 | BLOG, Leadership
Re-entry can be tricky.Not sure about you, but when I hear the word “re-entry”, I immediately picture a space shuttle hurling towards the earth’s atmosphere at warp-speed with intense heat. I can’t even wrap my head around the logistics required to pull this off safely and smoothly. What I do know, is the success of […]
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