by Kathy Marcino | Feb 7, 2022 | BLOG, Leadership
Eye roll.We’ve ALL had this experience at one time or another in our careers. And right now, it’s even more heightened with managers and their teams working remotely. If you’re a leader in your organization, like it or not, what you do and say has a DIRECT impact on your team’s psyche. For the last few months, […]
[Read More]
by Kathy Marcino | Jun 16, 2021 | BLOG, Conflict
“Conflict in virtual teams is more likely to be negative for performance, and is more likely to escalate.” Lindred Greer, Stanford. So, we’ve been at this remote thing for a while now. With many of my clients, it’s working well, others not so much. The main culprit? Miscommunication. You know how sometimes you read an […]
[Read More]
by Kathy Marcino | Mar 12, 2021 | BLOG, Conflict, Sales
March Madness usually means one thing: Basketball.However, madness can hit anytime of the year – especially with your employees. We all know the importance of effective team communication, and we strive to work in a harmonious environment. But – that’s not reality, especially now. Conflict can arise between employees, employees and managers, and employees and customers. The Result? A […]
[Read More]
by Kathy Marcino | Jan 19, 2021 | BLOG, Conflict
“Conflict can’t survive without your participation” – Wayne Dyer Ouch! But he knew what he was talking about. Does your office (or ZOOM) seem like the set of a reality show? Chances are someone there THRIVES on drama. Is it YOU? Or do your shoulders crawl up and over your ears when you find yourself in this […]
[Read More]
by Kathy Marcino | Sep 25, 2020 | BLOG
Negative people drain me.Have you ever felt this way about a co-worker? I know I have!Well, if they’ve decided that they are not going anywhere soon, you’re going to have to work together. Here’s the bummer: you worked hard to get where you are, and you can’t let ONE negative Nelly (or Ned) drag you down.Before you continue […]
[Read More]