by Kathy Marcino | Jun 3, 2024 | BLOG, Conflict
We’ve all been there. The alarm goes off, and you find yourself staring at the ceiling, dreading the thought of encountering that person in the office today. Maybe, just maybe, they’ll be out of the office. But that’s just wishful thinking.Their negativity is draining, not just for you, but for the entire team. However, if […]
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by Kathy Marcino | Jan 25, 2023 | Conflict
Unless you don’t have access to any streaming device or choose not to, (no judgment) there’s a chance you’ve heard Taylor Swift’s new anthem, Anti-Hero. I have a 14-year-old. I’ve heard it A LOT. And it got me thinking. Not sure about you, but when I first heard her lyrics, “Hi, it’s me. I’m the […]
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by Kathy Marcino | Mar 7, 2022 | BLOG
I’ll be honest, I tend to have Shiny Object Syndrome ~ SQUIRREL! Did it ever get me into trouble with a manager or client? Yep. I’ve had to work hard over the years, to be present and hone my listening skills. “Unfortunately most people don’t remember because they don’t hear it in the first place.” […]
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by Kathy Marcino | Feb 7, 2022 | BLOG
See what I did there? 🙂 NOT SO GREAT? Our environment mixed with our own personality style can create some REAL challenges. Especially now. I’ve found that one of the main areas where the conflict begins is managing expectations. Think about this for yourself: I tend to have (fill in blank) expectations of myself. I […]
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by Kathy Marcino | Feb 7, 2022 | BLOG, Leadership
Eye roll.We’ve ALL had this experience at one time or another in our careers. And right now, it’s even more heightened with managers and their teams working remotely. If you’re a leader in your organization, like it or not, what you do and say has a DIRECT impact on your team’s psyche. For the last few months, […]
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