Managers
“The DISC training and personality assessment exercises provided by Kathy Marcino were both fun and enlightening. I can’t believe how accurate this tool is and look forward to incorporating the information into our workplace. This training should be mandatory for all small offices and especially for new hires! Thanks Kathy”
–Larry Stone, DDS
Self-Discovery – Understand Your Leadership Style:
- Gaining insights into your strengths and learning what to focus on for best results
- Identifyingyour leadership style and understanding how you work with others
- Recognizing blind spots and areas of opportunity
- Understanding your motivators and behaviors …You’ll finally understand “why” you behave the way you do
Team Discovery and Dynamics
- Identify different dynamics among personality styles
- Realize different perspectives by noticing verbal and non-verbal clues
- Recognize patterns of behavior, especially of those with opposite personality styles
- Learn how to adapt your behavior and avoid potential conflict
Team Discovery and Dynamics
- Identify different dynamics among personality styles
- Realize different perspectives by noticing verbal and non-verbal clues
- Recognize patterns of behavior, especially of those with opposite personality styles
- Learn how to adapt your behavior and avoid potential conflict
Create Better Relationships
with Your Customers
- Learn how to adapt your message to the needs and preferences of the customer
- Manage conflict resolution and support growth in relationships
- Increase effective interaction by eliminating confusion – frustration and hurt feelings can be avoided, if you just know what to say and what NOT to say
“You need to know how to communicate, and how each of our customers want to be communicated with!”